Tracy Simon

In Memoriam

Client Services Manager

Client Services Manager

Tracy Simon

Tracy serves as a liaison between Felix and the customers for the Career Transition line of business. Her ability to build lasting relationships and efficiencies enables her to achieve customer growth and success. Skilled at effective communication across all management levels and with her positive attitude, Tracy is able to focus on the bigger picture and stay motivated to get the job done.

Client Services Manager

Tracy Simon

Tracy serves as a liaison between Felix and the customers for the Career Transition line of business. Her ability to build lasting relationships and efficiencies enables her to achieve customer growth and success. Skilled at effective communication across all management levels and with her positive attitude, Tracy is able to focus on the bigger picture and stay motivated to get the job done.

Tracy Simon

In Memoriam

Client Services Manager

Wine Enthusiast

Philomath

Loves to Travel

BACKGROUND

As a Program Manager, she brings 5 years of HR and Talent Acquisition experience to the team. With a background in hospitality Tracy also has a strong skill set in customer service and conflict management.

Prior to joining Felix, Tracy worked for businesses in the Automobile, Healthcare and retail industry, with a focus on full employee life-cycle needs. She holds a Bachelor of Arts, Honours degree and is also certified a Professional in Human Resources (PHR by HRCI). She completed the CHRP certification in 2021 and is an active member of the HRPA Toronto Chapter. In her role at Felix, Tracy provides customers with both short term and long-term Career Transition program support, including managing the planning and coordination of programs with Consultants.

When not building engaged workforces, Tracy is excited about being a new Dog mom and enjoys exploring different cultures through travel, indulging in some good old DIY or studying wine.

Tracy Simon
01 CONTACT DETAILS

02 EDUCATION

PHR Certification

CHRP in progress

BA Honour

03 AREAS OF EXPERTISE

HR Strategy & Delivery

Customer Service

Quality Management