{"id":8401,"date":"2025-05-02T11:38:09","date_gmt":"2025-05-02T16:38:09","guid":{"rendered":"https:\/\/www.felixglobal.com\/?p=8401"},"modified":"2025-05-05T10:11:33","modified_gmt":"2025-05-05T15:11:33","slug":"transforming-organizational-change-through-structured-outplacement-support","status":"publish","type":"post","link":"https:\/\/www.felixglobal.com\/fr\/transforming-organizational-change-through-structured-outplacement-support\/","title":{"rendered":"Transforming Organizational Change Through Structured Outplacement Support"},"content":{"rendered":"
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2200<\/span><\/div>
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Total employees notified in a
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800<\/span><\/div>
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Total in-person onsite
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120<\/span><\/div>
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Number of coaches supporting
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Snapshot<\/h2>\n
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Industry:<\/strong> Financial Services \/ Banking<\/em>
\nCompany Size:<\/strong><\/em>
\n\u2022 Employees<\/strong>: Over 90,000 globally<\/em>
\n\u2022 Revenue:<\/strong> Exceeds CAD $30 billion annually<\/em>
\nAbout the Company:<\/strong><\/em>
\nThe organization is one of the leading multinational banks headquartered in Canada. <\/em><\/p>\n\t<\/div>\n<\/div>\n\n\n\n

Problem<\/h2>\n
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Before partnering with Felix, the organization was undergoing a large-scale restructuring initiative impacting
\nmultiple business units across Canada. With a planned notification of over 2,000 employees in a condensed
\ntimeframe, the client faced challenges in coordinating consistent, high-touch outplacement support across diverse
\nlocations. There was a clear need for a partner who could quickly mobilize experienced career coaches atscale while
\nmaintaining a personalized, high-quality support experience for impacted employees.
\nFelix was brought in as a strategic outplacement partner to manage and deliver career transition support
\nnationally. Our team collaborated closely with the organization\u2019s HR and employee relations teams to align on
\nrollout plans and implement the project across four key phases:<\/p>\n

    \n
  1. Discovery & Manager Training \u2013 Gathering critical information through meetings with HR managers and
    \ndelivering training sessions to equip leaders with the tools and language to manage exit conversations with
    \nempathy and professionalism.<\/li>\n
  2. Logistics Planning \u2013 Coordinating complex logistics for the day of notifications, including deployment of
    \nover 120 certified coaches for onsite and virtual support across regions.<\/li>\n
  3. Employee Support & Communication \u2013 Facilitating bilingual (English and French) informational sessionsfor all impacted employees to help them understand their career transition resources and next steps.<\/li>\n
  4. Change Management for Remaining Staff \u2013 Delivering sessions to support retained employees in adapting
    \nto organizational change and maintaining engagement post-restructure.<\/li>\n<\/ol>\n

    This phased approach ensured a smooth and compassionate experience for all stakeholders during a challenging
    \nperiod.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

    Key Take-Aways<\/h2>\n
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    1. 2200+ employees supported<\/strong> across Canada with personalized career transition services,
      \ndelivered both in-person and virtually.<\/li>\n
    2. 120+ certified coaches deployed,<\/strong> ensuring regionally relevant, bilingual (English & French)
      \nsupport.<\/li>\n
    3. 98% of participants<\/strong> reported feeling more confidentin navigating their job search following their
      \nfirst coaching session.<\/li>\n
    4. 95% satisfaction rate<\/strong> captured through post-program feedback, highlighting the value of
      \npersonalized coaching, webinars, and job search tools.<\/li>\n
    5. Over 80% program engagement rate,<\/strong> including resume builder usage, webinar attendance, and
      \ncoaching sessions completed, significantly above the industry benchmark.<\/li>\n
    6. 100+ manager participants trained<\/strong> in effective and empathetic exit conversations, enhancing
      \ninternal capability for future change processes.<\/li>\n<\/ol>\n\t<\/div>\n<\/div>\n\n\n\n

      Impact & Results<\/h2>\n
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      Felix\u2019s expert involvement transformed what could have been a high-risk, high-stress downsizing initiative into a
      \nstructured, human-centered experience that prioritized dignity, clarity, and actionable support.<\/p>\n

      By taking a four-phased approach – beginning with HR alignment and manager training, followed by meticulous
      \nlogistical planning, multilingual support for impacted employees, and proactive change management for those
      \nwho remained, Felix helped the organization navigate complexity with confidence.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

      How Felix Made A Difference<\/h2>\n
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      Felix acted as a strategic partner, not just a service provider. We embedded ourselves early in the process,
      \ncollaborating closely with HR leaders to co-design a transition plan rooted in empathy, clarity, and structure.<\/p>\n

      Felix didn\u2019t just deliver a service – we brought structure, empathy, and expertise to a moment of change, leading
      \nto smoother execution, greater employee trust, and stronger long-term resilience for the organization<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t

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      Our Approach Is Everything<\/h2>

      Discover more about our offerings and how we can help.<\/h4>Discover<\/span><\/a>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
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